Yes! We're now accepting Bitcoin & Credit Card payments for Disc Cleaning products/services that ship to/from Santa Fe, New Mexico. As a Bitcoin friendly business, we're offering 10% discount on Disc Cleaning products/services when paid with Bitcoin. Just email us after paying via Bitcoin and we'll refund you the discount amount. Offer not valid when combined with other promotions.
If you live near NYC instead of Santa Fe, New Mexico, you can also give us a call to see if we have Disc Cleaning products/services in stock before stopping by locally.
We understand that mailing in a repair can be hassle. So, we have come up with the easiest method of getting your discs to us for repair: (its literally 2 steps!) We ask you to skip the checkout order process and ignore the order form.
Just send the discs to us and pay later. It can't get easier than that!
**(Step 1)** Package discs with our address on it.
**(Step 2)** Bring package to the Post Office.
Don't include any CD cases and customers are responsible for shipping the discs to us.
**Please Note:** Include your name + phone number + email written on a piece of paper and include it in your package. No need to print anything out. We're saving trees and your time!
#### How do we repair your scratched discs? ####
No, we do not use toothpaste, bananas, or any unconventional means of repairing your scratched discs. This isn't your ordinary disc scratch cleaning service, we use a top of line commercial disc scratch resurfacing machine. Our machine costs over $3000, not the couple of hundred dollar models you see online.
#### Basic Repair vs Critical Repair? ####
Basic repair are for non-critical discs such as scratched music CD's, XBox 360 scratched discs, PS3 scratched games, or Wii scratched discs. Not all discs can be repaired, but we will let you know before attempting.
Critical repairs are usually discs that require data recovery such as family photo CD's, wedding video DVD's, or some type of data that needs extraction. All critical disc repairs come with disc duplication and data recovery of the scratched disc. If we cannot retrieve the data, you won't have to pay for the service fee except for return shipping. Any questions email us.
These guys are awesome! Had the YLOD (red blinking light) on my PS3. So stuck between the decision of buying a new console, or sending it in for repairs with Sony I stumbled across xCubicle, and with all the good reviews I decided to give them a try. I brought my PS3 down to them on a Monday afternoon, put down a $20 diagnostic fee (which goes toward your total cost), and by Wednesday had a working console back in my possession. The grand total was $125 (including the aforementioned $20). Totally worth the money for a repair that only took TWO DAYS! Highly recommended!
"XCubicle does it, again. My DVD drive door somehow managed to break, and XCubicle replaced it completely free under warranty. The warranty renews itself for another 60 days on the new drive. You can't beat the value!!! Thank you XCubicle. THESE GUYS ARE HIGHLY RECOMMENDED!!!
I think most of these positive reviews here are a bit exaggerated or fluffed up. My experience with xcubicle was not good at all. When i took my playstation 3 for the yellow light repair xcubicle charged me $20.00 up front for their so called diagnostic. On top of that, I had to wait a few days, they then called stating that they could not fix my ps3 and had the option of buying one from them. I was told that If I bought one from them, I could not have my old one back but xcubicle still wanted to charge me full price on the one they wanted to sell to me. I found that a bit shady. My advice, stay away.