Yes! We're now accepting Bitcoin & Credit Card payments for Disc Cleaning products/services that ship to/from Cheyenne, Wyoming. As a Bitcoin friendly business, we're offering 10% discount on Disc Cleaning products/services when paid with Bitcoin. Just email us after paying via Bitcoin and we'll refund you the discount amount. Offer not valid when combined with other promotions.
If you live near NYC instead of Cheyenne, Wyoming, you can also give us a call to see if we have Disc Cleaning products/services in stock before stopping by locally.
We understand that mailing in a repair can be hassle. So, we have come up with the easiest method of getting your discs to us for repair: (its literally 2 steps!) We ask you to skip the checkout order process and ignore the order form.
Just send the discs to us and pay later. It can't get easier than that!
**(Step 1)** Package discs with our address on it.
**(Step 2)** Bring package to the Post Office.
Don't include any CD cases and customers are responsible for shipping the discs to us.
**Please Note:** Include your name + phone number + email written on a piece of paper and include it in your package. No need to print anything out. We're saving trees and your time!
#### How do we repair your scratched discs? ####
No, we do not use toothpaste, bananas, or any unconventional means of repairing your scratched discs. This isn't your ordinary disc scratch cleaning service, we use a top of line commercial disc scratch resurfacing machine. Our machine costs over $3000, not the couple of hundred dollar models you see online.
#### Basic Repair vs Critical Repair? ####
Basic repair are for non-critical discs such as scratched music CD's, XBox 360 scratched discs, PS3 scratched games, or Wii scratched discs. Not all discs can be repaired, but we will let you know before attempting.
Critical repairs are usually discs that require data recovery such as family photo CD's, wedding video DVD's, or some type of data that needs extraction. All critical disc repairs come with disc duplication and data recovery of the scratched disc. If we cannot retrieve the data, you won't have to pay for the service fee except for return shipping. Any questions email us.
"I had them repair my PS3 in November 2012 after it YLoDed in early October. It sounded like a leaf blower, but it was working again and I could recover my saves. Thing is, I had also bought a PC around the same time, and mostly started playing PC games, so even though I had a working PS3 again, I really didn't have much to play on it, so I didn't use it at all... turned it on now and then to cash in my PS+ subscription and get free games, watched maybe one or two movies on it although that was sort of undesirable since the leaf blower fan made it hard to hear the film.
Long story short, I had it on MAYBE about 25-30 hours in the last 6 months since it was repaired, and never to actually play games.
Today, I had it on to actually play a game, since The Cave is free on PSN for PS+. I get about 30 minutes into the game and boom, flashing red light again. I'm now kicking myself in the ass for not having played it in the month after the repair when they had a ""warranty"" for their work, and now I'm back in the same boat I was in before. I wouldn't recommend going with these guys... they were very polite with me, but clearly they don't really know what they're doing with the repairs, and saving the $50 isn't really worth it."
This place is outstanding. Quick turnaround, reasonable rates and a very accommodating staff. Highly recommended.
"I love this place. We've gone to them twice, once for a broken DS and once for a broken Xbox360. They fixed the broken DS in a matter of hours (display needed to be replaced) and on the Xbox 360 I needed a new power supply, which they sold me for $30.
I think they're honest, brilliant, and reliable."