Nintendo DS 1st Gen Fat Repair
Live in New York City? You can drop it off at our shop in Manhattan.
We also have a mail in option, but we understand that mailing in a repair can be hassle. So, we have come up with 2 options to get your device fixed by mailing it in:
Option #1: Process the order by selecting the issue your having and pay for the repair first and mail it in.
Option #2: Skip the checkout process and just send your device to our address. Just make sure to email us your tracking number! We will diagnose the issue and call you to let you know how much is the repair before proceeding.
Please Note: Please include your name + phone number + email written on a piece of paper and include it in your package. No need to print anything out. We're saving trees and your time!
Customers are responsible for packaging and shipping the system to us. Click here for our mailing address or call us for help.
The place looks sketchy and it is. They held my PS3 for 7 days before I decided to call and see what was going on. After 20 min on the phone listening to them search for it, I was told they couldn't fix it. They then offered to give me a trade in deal on a refurbished PS3 for $200. Use them at your own risk.
My PS3 stopped working about four years after I bought it. My first option was to send it to Sony along with $150. It would take 6-8 weeks and there was a good choice I would get a refurbished system and lose all my data. Second option was the first place that came up under a google search, XCubicle. On the phone, they said the problem was common and easily fixable. It would cost $150 (same as Sony), but it would take 2-4 weeks, and they guarantee that it will be my system with all my saved data. This is where I chose to bring my system. 5 days later I receive a call saying my PS3 is ready to be picked up. I couldn't believe it! I picked it up and the woman working there told me they upgraded my fan for free, so the system shouldn't overheat again. I have a 90 day warranty, so if anything goes wrong before that time is up, I might modify this review. As of now I can say that I would recommend this place to anyone.
When I first saw it was a cubicle on Essex St, the name of the business dawned on me. LOL! I couldn't have asked for more from these guys, they were polite and friendly with guaranteed work (if the system fails anytime within 60 days- you bring it back without hassle)! I brought my PS3 for work and I was in and out of the place in a matter of minutes for the diagnostic. I figured they'd be done with my console in several days since I noticed MANY consoles in their qaint little shop but to my surprise, I got the pick-up call in just a day! They will answer any questions you have via phone and email with fast responses, so if you need your console fixed, these are the fellas for the job!