nintendo-wii-u-repair-nyc (Walk In) + Mississippi Jackson (Mail In Available)
Yes! We've finally started offering Wii U repair via mailing it from Jackson, Mississippi, but if you live in NYC Manhattan (Financial District) it's easier to just stop by our office to get your Wii U fixed. But if you must send your device in please keep reading:
We understand that mailing in your Wii U repair can be a hassle. So, we came up with the simplest method of getting your device to us for repair: (it's literally 2 steps!) We ask you to skip the checkout process and ignore the order form. Just send your device to us and pay later. It can't get simpler than that!
(Step 1) Package device with our address on it. (Don't include wires/games!)
(Step 2) Bring package to the Post Office and pay for shipping.
(Step 3) We receive the package and we'll email you an invoice for the repair.
If you feel like processing the order and paying first, you can do that too. Just choose your Wii U issue and add it to the cart.
Be sure to email us your tracking number so we know when to expect your package! We will diagnose the issue and contact you to let you know the cost of the repair before doing any work.
Important: Include your name + phone number + email written on a piece of paper and include it in your package. Also, state the issue you're having with your Wii U. No need to print anything out. We're trying to keep this as simple as possible!
"Fast, friendly, quality. I work in the game industry and needed by XBox to be functioning for a launch. It red ringed. I took it down at 1pm, told them I would pay for same day, they said they'd have it done in three hours. I went over to 88 Orchard and read and had coffee, and then they called me three hours later to tell me- my Xbox wasn't fixable.
They offered me an upgrade to a new Slim model, but I declined, because Slims can't install HD texture packs. So what they did instead was install a complete new motherboard into my own beloved chassis at no additional charge. Took them another hour.
They're awesome and I will recommend everyone I know with any Xbox issues to them. Cost less, went faster, and ultimately is probably going to last longer than sending it to Microsoft."
Unfortunately they don't take anything outside their standard list of services it seems. For example I asked if they could put back together my iPhone which someone else opened and couldn't re-assemble. They said no because they don't want to be liable. I understand the point, but sorry, that's pretty weak.
Excellent service, and beyond-the-call understanding when my daughter couldn't find the location and had to return outside of our appt window. Hope we don't have to replace another iPad screen, but if we do, we'll be back.