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CALL/TXT (917) 338-0645
Address: 48 Wall St. 5th Floor, NYC (Map)

motorola-moto-x-1st-gen-repair-nyc (Walk In) + Wisconsin Madison (Mail In Available)

Motorola Moto X (1st Gen) Repair from Madison - Wisconsin

Yes! We've finally started offering Motorola Moto X repair via mailing it from Madison, Wisconsin, but if you live in NYC Manhattan (Financial District) it's easier to just stop by our office to get your Motorola Moto X fixed. But if you must send your device in please keep reading:

We understand that mailing in your Motorola Moto X repair can be a hassle. So, we came up with the simplest method of getting your device to us for repair: (it's literally 2 steps!) We ask you to skip the checkout process and ignore the order form. Just send your device to us and pay later. It can't get simpler than that!

(Step 1) Package device with our address on it. (Don't include wires/games!)
(Step 2) Bring package to the Post Office and pay for shipping.
(Step 3) We receive the package and we'll email you an invoice for the repair.

If you feel like processing the order and paying first, you can do that too. Just choose your Motorola Moto X issue and add it to the cart.

Be sure to email us your tracking number so we know when to expect your package! We will diagnose the issue and contact you to let you know the cost of the repair before doing any work.

Important: Include your name + phone number + email written on a piece of paper and include it in your package. Also, state the issue you're having with your Motorola Moto X. No need to print anything out. We're trying to keep this as simple as possible!

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User Reviews

"Outstanding service. Cheaper and quicker than using Sony's prescribed repair procedures.
My PS3 lens reader just broke and bought it to them for service. It took just a little less than a week for repair. If I used Sony, they would have sent me a box for the PS3 to mail and then wait almost a month for its repair and return."

Pat@xCubicle Reply:
"2/29/2012 Hey Seven, Thanks for the review, its much appreciated by the XCUBICLE team =)."
Seven K.
2012/02
5/5 Stars

"When I took my PlayStation Vita out of my back pocket and saw that it was missing its analog stick, I was devastated. Since the system was out of warranty, I was prepared to go buy a new one on eBay, and tried that before getting sniped at the last minute.

My wife convinced me to look into other options, so I did a quick Google search for ""vita repair"". xCubicle was the most reputable place I found.

Their web site was informative and easy to navigate, and I quickly found and selected the ""buttons not working"" repair option. I packaged up my Vita and mailed it to them on a Monday. It was delayed in the midwest by a frost elemental or something, but it eventually found its way to them a few days late.

They received it on a Saturday, fixed it on Sunday, mailed it on Monday, and I had it back in my hands on Wednesday. Good as new.

Give them your business. I would not hesitate to do so again."

Pat@xCubicle Reply:
Hey Grant, we are grateful for your wonderful wife who convinced you to look for alternative options and we suppose fate had it that we repaired your PS Vita. Our new motto is - repairing happiness! We're happy when our customers are happy.
Grant R.
2014/04
5/5 Stars

They seem to do a pretty sloppy job. I brought my phone in to replace the screen because it was cracked. They speedily fixed it and I tested it and it looked great. I happily left. Only to realize that I forgot to test the front camera and it turns out, that was not connected. So I brought it back the next day thinking that they just forgot a step. This time, when I got the phone back after a longer wait than before, the front camera now worked but the back cover was loose, so then i had to give it back and they added more glue. But when I looked closely, the edges of the back cover now have small cracks. It's not extremely visible but it shows that this second time, the person was not as careful when trying to pry open the cover. And then, a few days later, I noticed that the NFC function was not working anymore. I use that to pay for taxi usually. Seems like they missed another step... Don't they have some kind of checklist to make sure they have done everything when they put things back? I have decided not to bring it back because I don't feel that I can trust them to do a good job. They actually charge more than other places I called and more than if I sent it back to the manufactory but I went there because the review ratings looked good and I thought it would be quicker than sending it to the manufacturer. Really wish they were not so sloppy.

Pat@xCubicle Reply:
Hi B A, we're sorry that you had to come back multiple times and we were still unable to resolve your issue. There may have been some oversight on our part. We'd love to make this right. Have you gotten the issue with your NFC resolved? If not, we'll be more than happy to resolve that issue for you for free. Please give us a call or txt @ 917-338-0645 at your earliest convenience. Again, we're truly sorry for the inconvenience we've caused you.
B A.
2014/05
1/5 Stars