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Address: 48 Wall St. 5th Floor, NYC (Map)

new-nintendo-3ds-xlll-repair-2015-model-n3dsxl-nyc (Walk In) + Brooklyn Williamsburg (Mail In Available)

Yes! We've finally started offering New 3DS XL repair via mailing it from Williamsburg, Brooklyn, but if you live in NYC Manhattan (Financial District) it's easier to just stop by our office to get your New 3DS XL fixed. But if you must send your device in please keep reading:

We understand that mailing in your New 3DS XL repair can be a hassle. So, we came up with the simplest method of getting your device to us for repair: (it's literally 2 steps!) We ask you to skip the checkout process and ignore the order form. Just send your device to us and pay later. It can't get simpler than that!

(Step 1) Package device with our address on it. (Don't include wires/games!)
(Step 2) Bring package to the Post Office and pay for shipping.
(Step 3) We receive the package and we'll email you an invoice for the repair.

If you feel like processing the order and paying first, you can do that too. Just choose your New 3DS XL issue and add it to the cart.

Be sure to email us your tracking number so we know when to expect your package! We will diagnose the issue and contact you to let you know the cost of the repair before doing any work.

Important: Include your name + phone number + email written on a piece of paper and include it in your package. Also, state the issue you're having with your New 3DS XL. No need to print anything out. We're trying to keep this as simple as possible!

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User Reviews

Brought in my Wii because disc was not loading in drive. Magically, it was done the same day (thanks to their expertise and service). I decided to pick up my Wii the following day. Highly recommended, GREAT shop to go to when repairing your entertainment consoles. Reasonable price, compared to returning it to manufacturer and having to pay a HEAVY fee. Why wait when you can have it done within 2-3 business days.

M C.
2014/11
5/5 Stars

"Sure they will fix your consoles, but they will return your consoles in a damaged state.
The NDS Lite that I had taken to xCubicle to repair worked afterwards but the external shell was completely scratched up. I provided photographs showing that my NDS Lite was in perfect condition (I had installed a custom shell so there were no marks or scratches) and I provided photographs of what my NDS Lite looked like after they repaired it, which was scratched up all over on the front and the back. However, xCubicle refused to provide appropriate compensation and I am now contacting the Better Business Bureau in order to sort things out.
Long story short: GO ANYWHERE ELSE. This place does not accept that they made mistakes and they will continue to try and pass the blame onto you if there are any damages."

Jacob O.
2013/10
1/5 Stars

I brought my XBox 360 into XCubicle in December because my disk drive stopped opening. They charged me $80 for the repair, citing that I needed a new belt. After picking it up, it worked fine -- for a month. It started acting up again and finally stopped opening again altogether just last week. My girlfriend decided to see if she could repair it by watching a video on YouTube. She took the device apart and discovered that my "new belt" that cost $80 was really just a throw-away rubber band. XBoxes get hot. There is a reason you shouldn't use a rubber band. Dry rot. While she had the XBox open, she discovered that another part (a shield) had been replaced for some reason and that repair was shoddy as well. They replaced it with an incorrect part and masking taped it together. They even lost two screws that hold the case together from the inside. It's amazing that it ever worked at all. This was the only repair that I've ever had done on the Xbox, and I've had it since it was brand new. Do not take your equipment to these people. Watch a video or email me and my girlfriend will happily do it for half price. Not Kidding.

Pat@xCubicle Reply:
Thank you for taking the time out to review our business and we're sorry that you've had an unpleasant experience with us. If your Xbox 360 drive started to act up after a month, you were well under our 90 day warranty and you could have brought it in and we would've repaired it for free. Please understand this is the reason why repair shops provide a warranty system as every repair isn't going to be 100% perfect, there will always be a small percentage of repairs that might end up coming back and thats just the nature of things. Its the same if you were to buy 100 apples, you are going to get some bad ones and we have factored this into our business model by providing a worry free warranty. We price all xbox drive repairs at $80 regardless of what issue it is. It's just a flat pricing we use to cover any problems with the dive. Some people have broken timing belts, issues reading games, broken drive spindles, corrupt drive boards and the list goes on. We can't possibly list every problem and price it to each broken item. This is why we do a flat $80 pricing for any drive related repair and we cover it fully during the warranty period. If you brought your system in and we replaced your timing belt and then a month later the drive stops reading games, we will repair that for free as its still considered a drive repair. As for the method of repair, you may see it as a rubber band, but in technical terms its called a timing belt and it is in every type of CD/DVD drive in existence. Its the same stance of saying a car has rubber bands to move it's motors and a mechanic used a rubber band to fix a car. Not all timing belts are made equal and on rare occasions they do fail and in your case it did. I'm sorry you were not satisfied with the repair, but it would have been great if you gave us a call in the first place. Yes I agree that anyone can fix their own device by watching a youtube video, but not everyone does which is why we are providing this service. I hope our response sheds some positive light on this review.
Brandon S.
2013/07
1/5 Stars

3DS - Recent Comments

Dorothy Patterson - 3DS XL earlier version. Broken hinge.
Julia Mraovich - my daughter's 3ds xl have a white spot and trying to remove it maked my daughter stress out and brother her games on it too how much it cost to remove the white spot on the 3ds xl and it is a white and pink one
XCAI Bot 5516971709 - THE SCREEN NEEDS TO BE REPAIRED. Current Page: https://www.phonerepair.us/repair/19364/nintendo-3ds-xl-repairs-nyc/NJ/New%20Jersey/Hoboken Previous Page: https://www.google.com/
Emily Marmuscak - 3DS got wet with soda and doesn't turn on. Can you provide a quote of how much it will cost to repair. Thanks!
Ajiv Rabindranauth - I think the fuse(s) on my New 3DS XL are blown. One of my chargers somehow malfunctioned when charging my 3DS. It charged & then discharged in rapid succession. Now the console won't charge at all. The 3DS still had 3/4 of battery life left according to the battery indicator on the home menu. I attempted to shut the 3DS off to see in I could get it to charge that way, but to no avail. Unfortunately, the 3DS won't turn on now. I've tried replacement batteries, different chargers & nothing has worked. Is this an issue that this company can fix?