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CALL/TXT (917) 338-0645
Address: 48 Wall St. 5th Floor, NYC (Map)

nintendo-2ds-repair-nyc (Walk In) + Bronx Fordham (Mail In Available)

Nintendo 2DS Repair from Fordham - Bronx

Yes! We've finally started offering 2DS repair via mailing it from Fordham, Bronx, but if you live in NYC Manhattan (Financial District) it's easier to just stop by our office to get your 2DS fixed. But if you must send your device in please keep reading:

We understand that mailing in your 2DS repair can be a hassle. So, we came up with the simplest method of getting your device to us for repair: (it's literally 2 steps!) We ask you to skip the checkout process and ignore the order form. Just send your device to us and pay later. It can't get simpler than that!

(Step 1) Package device with our address on it. (Don't include wires/games!)
(Step 2) Bring package to the Post Office and pay for shipping.
(Step 3) We receive the package and we'll email you an invoice for the repair.

If you feel like processing the order and paying first, you can do that too. Just choose your 2DS issue and add it to the cart.

Be sure to email us your tracking number so we know when to expect your package! We will diagnose the issue and contact you to let you know the cost of the repair before doing any work.

Important: Include your name + phone number + email written on a piece of paper and include it in your package. Also, state the issue you're having with your 2DS. No need to print anything out. We're trying to keep this as simple as possible!

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Sign up for a Bitcoin Coinbase Account here: http://www.coinbase.com/join/invited - Get a $10 bonus on signup.

User Reviews

"After a quick search on google for places in NYC that repair game consoles, I came across a link to xcubicle's website. I clicked through the link and filled out a request for a quote, describing my problem in detail. I received a timely response from Suesan describing that my PS3 may be experiencing overheating issues and that xcubicle usually charges $100 ($20 diagnostic fee upfront) to fix this type of issue. To me, $100 sounded reasonable to restore my PS3, as opposed to purchasing a new one. Not to mention, their 60-day warranty sounded appealing.
As a result, I stopped by xcubicle on a Saturday and dropped off my PS3 and was told by the person working the window (you stand outside while they speak to you through a window) that my problem could be fixed after I paid $20 and he ran the ""diagnostic. test""
Halfway through the week, I received a voicemail from an xcubicle employee saying that my PS3 could not be fixed, but that I could purchase a refurbished PS3 for $195. After doing some research online I came to the conclusion that $195 was a reasonable price, so I called xcubicle back and told them to reserve a refurbished PS3 as I planned on picking it up the upcoming Saturday.
When I showed up to pick up the refurbished PS3 I asked for my old PS3 back thinking I could sell it to someone who could use the working parts in order to make some money back. HOWEVER, I was told that the $195 price for the refurbished PS3 was contingent on xcubicle keeping my old PS3. Needless to say, this sounded pretty shady and it made me pretty angry. Upon hearing this, I asked the following questions - I've included their responses.
ME: What was wrong with my PS3 that it could not be fixed?
xcubicle employee: I don't know what was specifically wrong, but sometimes they just cannot be fixed.
ME: Do you plan on reusing parts from my PS3?
xcubicle employee: Yes, but only the lens, not all parts can be reused.
ME: If you plan on reusing my parts shouldn't I get a better price than $195 for a refurbished PS3? $195 is only at a slight discount to other refurbished PS3s online.
xcubicle employee: I can't really negotiate, I'd have to ask my boss.
I then proceeded to ask the xcubicle employee to call his boss. The xcubicle employee went off somewhere in the back and then came back and told me he sent him an email. When I asked why he couldn't just call him, he said his boss is in another country, but that he would be in NYC later in April if I wanted to come back then.
After expressing my displeasure and accusing them of running a racket, I simply asked for my old PS3 back and left.
BOTTOM LINE: These guys are up to something. Contrary to what some other reviewers have posted, their process is NOT transparent at all and dealing with them left a very bad taste in my mouth. I cannot recommend their services. Deal with them at your own risk.
...as for myself, I'm off to see if they already took parts out of my old PS3 (they assured me they hadn't yet, but I'm a little doubtful)."

Pat@xCubicle Reply:
4/18/2013 Thank you for taking the time out to write this review and we're sorry to hear that you're unhappy with our service. Please write back at your earliest convenience so that we can work something out. We love to make you a happy customer instead.
Rudolpho C.
2013/04
1/5 Stars

Brought in my Wii because disc was not loading in drive. Magically, it was done the same day (thanks to their expertise and service). I decided to pick up my Wii the following day. Highly recommended, GREAT shop to go to when repairing your entertainment consoles. Reasonable price, compared to returning it to manufacturer and having to pay a HEAVY fee. Why wait when you can have it done within 2-3 business days.

M C.
2014/11
5/5 Stars

They seem to do a pretty sloppy job. I brought my phone in to replace the screen because it was cracked. They speedily fixed it and I tested it and it looked great. I happily left. Only to realize that I forgot to test the front camera and it turns out, that was not connected. So I brought it back the next day thinking that they just forgot a step. This time, when I got the phone back after a longer wait than before, the front camera now worked but the back cover was loose, so then i had to give it back and they added more glue. But when I looked closely, the edges of the back cover now have small cracks. It's not extremely visible but it shows that this second time, the person was not as careful when trying to pry open the cover. And then, a few days later, I noticed that the NFC function was not working anymore. I use that to pay for taxi usually. Seems like they missed another step... Don't they have some kind of checklist to make sure they have done everything when they put things back? I have decided not to bring it back because I don't feel that I can trust them to do a good job. They actually charge more than other places I called and more than if I sent it back to the manufactory but I went there because the review ratings looked good and I thought it would be quicker than sending it to the manufacturer. Really wish they were not so sloppy.

Pat@xCubicle Reply:
Hi B A, we're sorry that you had to come back multiple times and we were still unable to resolve your issue. There may have been some oversight on our part. We'd love to make this right. Have you gotten the issue with your NFC resolved? If not, we'll be more than happy to resolve that issue for you for free. Please give us a call or txt @ 917-338-0645 at your earliest convenience. Again, we're truly sorry for the inconvenience we've caused you.
B A.
2014/05
1/5 Stars

3DS - Recent Comments

David Springer - right hinge on my 3ds xl is broken off
Art Mora - Hi I have 2 New 3ds xl systems, 1 Japanese and 1 USA system. How much would you charge to swap the insides on my systems? My goal is to have a USA system in a Japanese shell.
Hadassah Baum - Every time I try to turn on my 3ds it turns on but the screens stay black and then I can't turn it off and i have to wait until the battery is dead for it to shut off
Pedro Brito - The mother board is fired on my 3ds xl. Wondering how much it would cost?
Ahmad F Hussain - Regular 3ds xl top part is unhinged and is broken and not connected with the bottom part of the 3ds. Plus analog stick isn't working either.