microsoft-surface-pro-4-repair-nyc (Walk In) + Georgia Atlanta (Mail In Available)
Yes! We've finally started offering Surface Pro 4 repair via mailing it from Atlanta, Georgia, but if you live in NYC Manhattan (Financial District) it's easier to just stop by our office to get your Surface Pro 4 fixed. But if you must send your device in please keep reading:
We understand that mailing in your Surface Pro 4 repair can be a hassle. So, we came up with the simplest method of getting your device to us for repair: (it's literally 2 steps!) We ask you to skip the checkout process and ignore the order form. Just send your device to us and pay later. It can't get simpler than that!
(Step 1) Package device with our address on it. (Don't include wires/games!)
(Step 2) Bring package to the Post Office and pay for shipping.
(Step 3) We receive the package and we'll email you an invoice for the repair.
If you feel like processing the order and paying first, you can do that too. Just choose your Surface Pro 4 issue and add it to the cart.
Be sure to email us your tracking number so we know when to expect your package! We will diagnose the issue and contact you to let you know the cost of the repair before doing any work.
Important: Include your name + phone number + email written on a piece of paper and include it in your package. Also, state the issue you're having with your Surface Pro 4. No need to print anything out. We're trying to keep this as simple as possible!
"My screen was completely smashed--with shards of glass falling off (and cutting my finger!). The technician warned me that the frame of the phone was bent and that they might not be able to fix it. Though if they couldn't fix it, i wouldn't have to pay!
A few hours later they had my phone in perfect working order! I love these guys."
"Fast, friendly, quality. I work in the game industry and needed by XBox to be functioning for a launch. It red ringed. I took it down at 1pm, told them I would pay for same day, they said they'd have it done in three hours. I went over to 88 Orchard and read and had coffee, and then they called me three hours later to tell me- my Xbox wasn't fixable.
They offered me an upgrade to a new Slim model, but I declined, because Slims can't install HD texture packs. So what they did instead was install a complete new motherboard into my own beloved chassis at no additional charge. Took them another hour.
They're awesome and I will recommend everyone I know with any Xbox issues to them. Cost less, went faster, and ultimately is probably going to last longer than sending it to Microsoft."
after my tray debacle/review, Xcubicle took the unit back and replaced the tray again at no charge! Thanks!